Privacy and Cookies Policy

Effective Date: 07/01/2025

At Headquarters (“we,” “our,” or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy and Cookies Policy (“Policy”) explains how we collect, use, and protect your personal data when you visit our website headquarters-hair-salon.co.uk and use our services.


1. Privacy Policy

1.1 Information We Collect

We may collect and process the following data about you:

  • Personal Information: Name, contact details (email, phone number), and other information you provide when booking an appointment or contacting us.
  • Usage Data: Information about your interaction with our website, such as IP address, browser type, and pages visited.
  • Payment Details: Processed securely via third-party platforms (e.g., Fresha) and not stored on our servers.

1.2 How We Use Your Information

We use the data we collect to:

  • Provide and manage our services, including bookings and appointments.
  • Communicate with you about appointments, updates, and promotions.
  • Improve our website’s functionality and user experience.
  • Ensure compliance with legal and regulatory obligations.

1.3 Sharing Your Information

We will never sell your personal data. However, we may share your information with:

  • Trusted third-party service providers (e.g., Fresha for bookings) to facilitate our services.
  • Legal authorities if required by law.

1.4 Data Retention

We will retain your personal information only as long as necessary to provide our services or as required by law.

1.5 Your Rights

Under the applicable data protection laws, you have the right to:

  • Access, correct, or delete your personal information.
  • Object to the processing of your data for marketing purposes.
  • Withdraw consent at any time for data processing.

To exercise your rights, please contact us at contact@headquarters-hair-salon.co.uk.


1.5 Chrildren’s Personal Data

  • Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal data from children. If you are under 13, please do not use our services or provide any personal information to us.
  • if we become aware that we have inadvertently collected personal data from a child without parental consent, we will take immediate steps to delete such information.
  • If you believe that a child has provided us with personal data without parental consent, please contact us at contact@headquarters-hair-salon.co.uk, and we will promptly address the issue.

2. Cookies Policy

2.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us improve your browsing experience and provide personalized services.

2.2 Types of Cookies We Use

  • Essential Cookies: Necessary for the website’s core functionality, such as booking systems.
  • Performance Cookies: Help us analyze how visitors use our website to improve user experience.
  • Marketing Cookies: Track user behavior to deliver relevant advertisements.

2.3 Managing Cookies

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.

  • How to Disable Cookies:
    • Visit your browser’s help section for instructions.
    • Use online tools such as [Your Cookie Management Tool] if applicable.

2.4 Third-Party Cookies

We may use third-party cookies from platforms like Google Analytics to analyze website usage. These cookies are subject to the third party’s privacy policy.


3. Changes to This Policy

We reserve the right to update this Policy at any time. Changes will be posted on this page with an updated effective date.


4. Contact Us

If you have any questions about this Policy or how we handle your data, please contact us:

  • Email: contact@headquarters-hair-salon.co.uk
  • Address: 40 Battle Road, St Leonard-on-sea, TN37 7AB